How We Work With You
Call us to get started: Our service is completely free and confidential. Our friendly, experienced staff are available Monday –Thursday, 8 a.m. – 6:30 p.m. and Friday, 8 a.m. – 3 p.m. 519-257-5437 (KIDS).
Tell us what’s going on: We’ll listen to your situation and ask some questions to help understand what you’re going through. We can then determine the options available that can best meet your needs. If this is an urgent crisis or emergency, please go to your nearest hospital or call 911. During your call with us, if we think you need more immediate crisis support, we will help direct you.
Provide options: Together, we will review all the available resources, services and support programs that can help you.